Privacy Policy

Effective Date: September 25, 2025

Company: Guangzhou Yaseen Auto Products Co., Ltd.
Address: GA058, Yiyou International Auto Parts City, Yuexiu, Guangzhou, China
Email: support@gzyaseen.com
Phone/WhatsApp: +86 15758744939

1) Scope

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, inquire about our products, or purchase from Guangzhou Yaseen Auto Products Co., Ltd. (“Yaseen,” “we,” “us”).

2) Information We Collect

• Information you provide: name, email, phone/WhatsApp, shipping/billing details, messages, quote requests, support tickets.
• Order & payment data: order numbers, items, totals, payment status (payments are processed by third-party gateways; we do not store full card numbers).
• Device & usage data: IP address, browser/device type, pages viewed, timestamps, referral URLs, diagnostic/error logs.
• Cookies & similar tech: necessary cookies for login/cart/checkout; optional analytics and advertising cookies if enabled.
• Uploads: images or files you submit (e.g., proof for after-sales service).

3) How We Use Your Information

• Process orders, arrange shipping, and provide after-sales service.
• Respond to inquiries and provide technical support and warranty.
• Improve our products, website performance, security, and fraud prevention.
• Send operational messages about your orders; with consent, send updates and promotions (you can opt out anytime).
• Comply with legal requirements, audits, and regulatory requests.

4) Cookies & Analytics

We use:

• Essential cookies for core site functions (e.g., cart, checkout, account).
• Functional cookies for preferences (e.g., language/region).
• Analytics cookies to understand site usage in aggregate.
• Advertising cookies (if enabled) for remarketing and conversion measurement.

You can manage cookies in your browser or via our on-site cookie settings (if provided). Blocking some cookies may affect functionality.

5) Legal Bases (GDPR/UK GDPR, where applicable)

We process personal data based on one or more of: performance of a contract, legitimate interests (e.g., site security, customer service), legal obligations, and consent (e.g., marketing or non-essential cookies).

6) Sharing & Disclosure

We do not sell personal information. We share limited data with:

• Payment processors for secure payments and fraud checks.
• Logistics/warehousing partners for fulfillment and delivery.
• Service providers such as hosting/CDN, email/SMS tools, analytics, and error monitoring.
• Authorities when required by law or to protect rights and safety.

7) International Transfers

Your data may be processed in China and in other locations where our providers operate (e.g., Singapore, EU, US). We use contractual and organizational safeguards where required to protect your information.

8) Data Retention

• Orders/invoices: typically retained up to 7 years (or as required by law).
• Accounts and messages: kept while your account or support case remains active, then minimized or deleted per legal obligations.
• Logs: typically 12–24 months for security and operations.

9) Security

We implement security measures such as HTTPS, access controls, least-privilege, encryption at rest (where appropriate), monitoring, and backups. No system is 100% secure; we continuously improve to reduce risks.

10) Children

Our website and products are intended for users aged 16+. If you believe a minor has provided personal information without guardian consent, contact us to remove it.

11) Your Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction or objection to processing, withdrawal of consent, and data portability. California residents may have additional rights under CCPA/CPRA (including the right to opt out of “sale/share” of personal information; we do not sell personal information). To exercise rights, contact us at support@gzyaseen.com.

12) Third-Party Links

Our site may link to third-party websites or services. Their privacy practices are governed by their own policies.

13) Changes to This Policy

We may update this Policy from time to time. We will post the updated version with a new effective date at the top of this page. Material changes may be notified on-site or via email where appropriate.

14) Contact Us

If you have questions or requests about this Policy or your personal information, contact:
Email: support@gzyaseen.com
Phone/WhatsApp: +86 15758744939
Address: GA058, Yiyou International Auto Parts City, Yuexiu, Guangzhou, China